THE PLATFORM

Built around the entire service call.

From the first request to the final review, ServiceTechIQ keeps the work, the people, and the record connected.

Run the day

Dispatch and field execution

Keep the schedule, job status, technician actions, and customer expectations aligned from one live record.

Build the day around availability, location, skill, service class, and the work already in motion.

Technicians can start travel, open directions, arrive on site, and keep dispatch informed without a phone call.

Capture travel and job time in the workflow, with support for pauses, multiple technicians, and manager review.

Keep the right people informed when work is assigned, rescheduled, started, completed, or needs attention.

Know the site

Give the field a reliable history of what is installed, what changed, what was used, and what needs to happen next.

Track models, serial numbers, locations, status, service history, photos, and site-specific notes.

Capture equipment labels, completed work, site conditions, and supporting evidence directly on the job.

Use manufacturer barcodes to identify stock, speed up entry, and reduce manual typing.

Scan company QR labels to check items out, change quantities, assign stock to trucks, or connect parts to work orders.

See what is in storage, on a vehicle, reserved, installed, or waiting for follow-up.

Close the loop

Turn field activity into clear approvals, customer communication, and business records without rebuilding the job after it is done.

Let customers request service, send photos, view equipment, follow job status, and communicate with the office.

Keep conversations attached to the request or work order so the full context stays visible.

Prepare quotes, collect approvals or declines, capture signatures, and preserve the final document trail.

Route finished work to managers, correct time when needed, and prepare the job for accounting.

Give each organization its own logo and customer-facing identity while ServiceTechIQ powers the platform.

Show technicians, dispatchers, managers, administrators, and customers the tools appropriate to their role.

Give field teams a focused mobile experience and office teams the workspace they need on larger screens.

A better day in the field

Tell us how your team works today. We’ll show you how the platform can simplify the handoffs that slow everyone down.